You might be working really hard to make your wedding and event planning business work. You might have tried hundreds of newer ways get clients. And those heard work and innovative ideas might have earned you a lot of clients. But have you ever thought that if your clients are overly picky and bargain on each on every penny they spend it’s a loss for your business?
It is better to have no business at all than to do business with bad clients. But have you ever thought of the fact that what makes a bad client or what are the characteristics in your client that rings a warning bell? Well, the primary and the foremost thing about such clients is that they are never satisfied with your service, no matter how much hard you try.
You might have by now started relating your experiences with what I meant by bad clients. But the fact is that, we end up learning the most from these kinds of people. The most difficult situations teach us the best and the most practical lessons.
The bad clients are highly demanding. They want perfections and would be really picky about the services you offer. You would have to put in more time and energy to satisfy them. But this whole process can be immensely beneficial for you. You will be able come up, with newer ideas to offer a maximum satisfaction to your clients without compromising with the quality of your services.
If you are running a business you should not always expect things to happen the way you want. The journey may be uneven at times. One very important thing to remember for everyone who is a part of the service industry must offer the best to each and every client irrespective of the nature of the client.
Often it may happen that you would end up screaming out in anger. But as a wedding or event planner you must know how to tackle every situation. Consider yourself lucky if you get a good and less demanding client. But more often you would come across people who would be very picky. Would you fire them all or try to handle the situation? This is certainly not a very difficult task to do.
When you meet a new client ask what kind of attention they need? Ask how demanding are they? You would get two types of answers to assess from:
I must be involved thoroughly in the whole process. You must inform me about each and everything you are doing. You must response very quickly always. You must give me the lowest possible price. Without my consent you must not do anything.
Or the answer may be: I am a very busy person and I do not have time to involve into everything. That is the reason I hired a professional. If you are an expert and know your job then you are in charge of it. Please tell me what help you need from my end.
So now you know what to do and how to handle the situation.
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